1.1. We are Bless of Life (hereinafter referred to as "We", "Our" or "Bless of Life"), and we own and operate the Website. Our Website provides a convenient shopping experience via the internet (including through the use of applications or software).
1.2. Your use of the Website represents your agreement to be bound by these terms and conditions. Please read them carefully.
2.1. You must register with us in order to use the Services or make any Purchases. By registering, you represent (and we rely on such representation) that you are 18 years of age or over and have the legal capacity to constitute a binding contract.
2.2. You represent to us and the suppliers of any Products through our Website that all Purchases made through our Website will be made within your legal capacity to contract.
2.3. In consideration of our provision of the Services to you, you agree:
2.3.1. To provide true, accurate, current and complete information about yourself during the registration process; and
2.3.2. To maintain and promptly update your Registration Data to keep it true, accurate, current and complete. If we have reason to suspect that any information provided is untrue, inaccurate or incomplete, we reserve the right to suspend or terminate your registration.
3.1. When you make a Purchase, you are purchasing the Product(s) from the supplier at the price specified on the Product page. Once submitted, the order cannot be cancelled, even if we have not accepted or rejected your order.
3.2. We will send you an email confirmation once we receive your order, providing:
3.2.1. Your order details;
3.2.2. Price details of the amount charged;
3.2.3. Your order tracking details; and
3.2.4. Expected shipping and delivery dates.
This communication will represent acceptance of your order on behalf of the supplier. You can track the status of your order online.
3.3. The order we accept from you will only cover the Product(s) specified in the confirmation, and may not cover all the Products in your Purchase. Where we further accept your order in respect of the remaining Products of your Purchase by issuing further order confirmation(s), your Purchase of those parts of the order will then be accepted.
3.4. Product inventory displayed online is subject to availability and will be regularly updated by the supplier. You should not rely on it as a guarantee that you will be able to Purchase the Product.
3.5. We reserve the right to refuse any order for any reason in our sole discretion, including but not limited to:
3.5.1. There is insufficient inventory of the Product you ordered;
3.5.2. We cannot arrange shipping to your location; or
3.5.3. The price indicated for any item(s) you ordered is incorrect due to human or computer error or inaccurate pricing information provided by the supplier.
3.6. You agree and accept that whether a Product is replaceable is subject to inventory availability.
3.7. You agree and accept that whether an order is accepted is solely at the supplier's discretion. Under no circumstance will we accept direct returns to us or be liable for any damages suffered by you for any reason.
4.1. We accept Visa and Mastercard credit card payments. By making a Purchase, you authorize us to charge the amount payable for your Products to your designated credit card as indicated in our order acceptance correspondence. Title to the Products shall not pass to you until payment is received.
4.2. We use third party payment services to facilitate online transactions. By making a Purchase, you agree and accept that your credit card information will be collected, processed and retained by us and the payment service provider(s) in order to complete the transaction, subject to their terms and conditions, for which you shall bear sole responsibility and liability for any loss incurred as a result of making credit card transactions.
5.1. Except the first two days of Lunar New Year holidays and days when typhoon signal No. 8 or above or black rainstorm warning is issued, we deliver only within certain districts in Hong Kong from Monday to Sunday. We currently do not deliver to remote areas, outlying islands, or buildings without lift facilities. We reserve the right to refuse delivery at our sole discretion. You agree and accept that you will collect the Products you have ordered from our distribution centre and that under any circumstances we shall not accept order cancellations or provide refunds to you.
5.2. We will deliver the Products you have ordered via our employees or third party suppliers to the delivery address provided by you. Upon your confirmation of receipt of the Products, you agree to present photo identification if requested. The Products shall be deemed delivered to and received by you once delivered to the provided delivery address. If you are unable to receive the Products for any reason, you agree and accept that we shall have the right to charge you additional fees or cancel your Purchase at our discretion.
5.3. We may deliver in one or multiple shipments, and parts of the Products may be delivered directly by suppliers. Any dates or times provided for sending or delivering Products are estimates only. If we fail to meet any stipulated sending or delivery date or time, we will keep you informed of the progress of your order. You agree and accept that under no circumstance shall we accept order cancellations or provide refunds to you.
5.4. Upon delivery of your purchased Products to the provided delivery address, you shall become the owner of the Products. Once the Products are delivered to you, you shall bear the risk of holding the Products and we shall not be responsible for any losses or damages to them.
6.1. Unless otherwise stipulated, no returns or exchanges will be accepted. Please check the suppliers' individual return or exchange policies before ordering.
6.2. Subject to the individual suppliers' return or exchange policies, if the Product(s) you ordered are defective, faulty, damaged or misdescribed (and not due to your own fault), or the wrong Products were delivered, or the incorrect quantities were delivered, you may return or exchange them within seven (7) days from the date of receipt, provided:
6.2.1. The return or exchange policy applies;
6.2.2. The Product(s) is/are unused and in the same condition as originally sold, including all parts and components, instructions/manuals, labels, tags, packaging/boxes;
6.2.3. The Product packaging(s) must be in the same condition as delivered to you; and
6.2.4. The request for return or exchange is sent via our live chat to our customer service representatives and the Product(s) is/are returned at your own cost via our free collection to the supplier within the time period specified by the supplier.
6.3. You agree and accept that whether exchanges are accepted is subject to inventory availability.
6.4. You agree and accept that whether a return or exchange will be accepted is solely at the suppliers' discretion. Under no circumstance will we accept direct returns to us or be liable for any damages suffered by you for any reason.
7.1. We do not represent or warrant that access to our Website (including through the use of mobile applications or software) or any part thereof will be uninterrupted, reliable or error-free.
7.2. We do not represent or warrant that our Website or any content therein will be accurate, complete or reliable.
7.3. We do not represent or warrant that:
7.3.1. Any service (whether provided by us or not) will be provided with due care and skill; or
7.3.2. Any products (whether provided by us or not) will be of merchantable quality or fit for any purpose (even if the purpose has been made known to us).
7.4. You acknowledge that there are no guarantees that data transmission over the internet will be completely secure. While we endeavor to protect such information, we cannot ensure or warrant the security of any information you transmit to us. You do so at your own risk.
7.5. To the fullest extent permitted by law, we exclude all liability (whether arising from contract, tort or otherwise, and whether direct, indirect, consequential or otherwise) arising from or in connection with:
7.5.1. Any inaccuracies, errors or omissions in our Website (including through the use of applications or software) or any part thereof;
7.5.2. The non-availability of our Website (or any part thereof), products or services;
7.5.3. Any delay in providing, failure to provide or interruption in providing any products or services;
7.5.4. Any products not being fit for their intended purpose; or
7.5.5. Any untrue statements made on our Website.
7.6. Except where required by law:
7.6.1. We will not be liable for any indirect, incidental or consequential loss, damage or expense, including loss of profits, business or goodwill arising from your use of our Website, even if we have been notified of their possibility; and
7.6.2. In no event shall our total liability to you exceed the amounts actually paid by you to us, if any.
7.7. The above exclusions and limitations shall be interpreted as independent and severable clauses.
7.8. You agree that these limitations are fair and reasonable given the nature of our Website and that if any limitation or provision is found to be unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect.
7.9. Nothing in these Terms and Conditions shall exclude or limit Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from Our negligence, or for any other liability that cannot be excluded or limited by English law.
8.1. All intellectual property rights in the content shall belong to or be licensed to us. Except for the rights provided to you under clause 8.2, these Terms and Conditions do not grant you any rights or interest in the content and we reserve all other rights.
8.2. Subject to these Terms and Conditions, you may use the content for your personal use only.
8.3. Unless you have obtained our express prior written consent or you are legally permitted, you must not:
8.3.1. Use the content for any commercial or other non-personal use;
8.3.2. Copy, reproduce or store any part of the content or transmit it to any other device or any other person; or
8.3.3. Redistribute, republish, rewrite, reformat, repurpose, derive from, modify, alter or make available the content.
8.4. You acknowledge and agree that if you breach any term of this clause, we may in our sole discretion refuse you access to any Content.
8.5. We will make commercially reasonable efforts to ensure accuracy of content, but do not represent or warrant (whether expressly or impliedly, or by statute or otherwise) the accuracy, quality or completeness of any content or their suitability for any purpose, and we exclude all liability in relation thereto to the fullest extent permissible by law. You also agree that advertisers are solely responsible for advertisements displayed on our Website. Placement of advertisements does not imply our endorsement of the advertised products or services, nor confirmation that advertisements or sponsors are trustworthy.
You agree to indemnify and hold harmless us, our directors, employees and contractors from and against any claims, losses, liabilities, damages, costs and expenses (including reasonable legal fees) or other charges arising out of or in connection with any breach of these terms and conditions by you.
Links to third party websites from our Website (including through deep links) are provided for your convenience only. Links are not endorsements of content, products or services, or confirmations that link owners or sponsors are trustworthy. We accept no liability relating to third party websites.
11.1. To the extent any warranties or representations are made by you to us through our Website on behalf of ourselves and Product suppliers, you acknowledge and agree they are made to grant all affected suppliers rights and benefits to rely on and enforce such warranties or representations made by you.
11.2. We reserve the right to modify the content of our Website (including services provided) and these Terms and Conditions at any time without notice. Changes will be posted on the Website. Continued use of our Website after any such changes constitutes your acceptance of the revised Terms and Conditions. This right includes the right to amend any constituent documents of these Terms and Conditions.
11.3. We have made every effort to ensure pricing quoted excludes any applicable taxes or duties unless indicated. If pricing appears unclear as to whether it includes such items, please note you may be responsible for any taxes or duties imposed by suppliers aside from the quoted price.
11.4. We reserve the right to refuse any user access to our Website or any part thereof at our sole discretion without notice and to refuse to provide our Services to any user breaching these Terms and Conditions.
11.5. These Terms and Conditions set out the full agreement and understanding between the parties and supersede any previous agreements, understandings or arrangements between the parties whether oral or written relating to its subject matter. Neither party has relied on any statements, representations or undertakings other than those expressly set out in these Terms and Conditions.
11.6. These Terms and Conditions shall be governed by and construed in accordance with the laws of Hong Kong. You agree to submit to the exclusive jurisdiction of the Hong Kong courts.
